Service Areas
Kolkata and four nearby districts
About haaat
Better food for more people
haaat is an online food delivery platform built for Kolkata and nearby districts, connecting customers, restaurants and delivery partners through fast ordering and transparent tracking.
haaat at a glance
Restaurant Discovery
Neighbourhood favourites in one app
Order Tracking
Follow your food to the doorstep
Ways to Pay
UPI, cards, wallets and more
What haaat does
A local food delivery platform, not a marketplace of strangers
Six things the platform handles, end to end.
-
01
Restaurant discovery
Nearby restaurants, menus and prices, filtered to what actually delivers to your address.
-
02
Ordering and checkout
Cart, offers and payment in one flow, with reorder in a single tap.
-
03
Live tracking
Accepted, preparing, picked up, arriving — the order state is visible the whole way.
-
04
Payments and refunds
UPI, cards, wallets, net banking and cash on delivery where available.
-
05
Restaurant tooling
Menus, prep status, offers, insights and weekly settlements in a partner dashboard.
-
06
Delivery logistics
Riders pick from the outlet and navigate with the partner app on flexible hours.
Built for everyone
One ecosystem. Three connected journeys.
Customers, restaurants and delivery partners move on the same platform, which is why an order stays transparent from the kitchen to the doorstep.
Customers
Order food from your favourite restaurants.
- Browse local restaurants
- Live tracking to the door
- App-only offers and rewards
- Support from real people
Restaurants
Grow your business with technology.
- Menus, prices and stock
- Accept orders and set prep time
- Run your own campaigns
- Weekly settlements
Delivery partners
Earn flexibly while serving your city.
- Choose your working hours
- Incentives and rewards
- Weekly payments
- Insurance support
In the app
Order, pay, track — in one flow
-
01
Place
Pick a restaurant, add dishes, choose payment.
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02
Accept
The kitchen accepts and sets a prep time.
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03
Pick up
A delivery partner collects from the outlet.
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04
Arrive
Tracked to the doorstep, rated afterwards.
App screens
Home
Restaurant
Cart
Checkout
Tracking
Offers
Wallet
Rewards
Ways to pay
UPI
Cards
Wallets
Net banking
Cash on delivery
Coverage
Online food delivery across Kolkata and nearby districts
Delivery and restaurant availability depend on your exact address.
WB-01
Kolkata
Highest order density; peak demand most evenings.
WB-02
North 24 Parganas
Growing zone across supported neighbourhoods.
WB-03
South 24 Parganas
Selected neighbourhoods, expanding steadily.
WB-04
Howrah
Short-distance deliveries, dense clusters.
WB-05
Hooghly
Newer zone; onboarding open in supported areas.
Partner with haaat
Two ways to work with haaat
Restaurant partners
Reach more customers, manage menus and run your own campaigns.
Easy onboarding
Low commission
Faster settlements
Marketing support
Business analytics
Delivery partners
Choose your hours, get paid weekly and earn through incentives.
Flexible Hours
High Earnings
Weekly Payments
Performance Rewards
Insurance Coverage
24x7 Partner Support
Rewards
A savings program built for food lovers
Free Delivery*
Exclusive Restaurant Discounts
Reward Coins
Birthday Offers
Festival Rewards
Early Access Deals
Premium Support
Company
Haaat by Gbay
- Platform
- haaat — online food delivery app for Android and iOS
- Operated by
- Gbay
- Service areas
- Kolkata, North 24 Parganas, South 24 Parganas, Howrah, Hooghly
- Who it serves
- Customers, restaurant partners and delivery partners on one platform
- Contact
- info@haaat.in
- Support
- Customer and partner support, available whenever you need help
FAQ
The basics, for all three sides
How do I order food?
Download the haaat app, choose a restaurant, add dishes to your cart, select payment, and place your order.
Where is haaat food delivery available?
haaat serves supported neighbourhoods across Kolkata, North 24 Parganas, South 24 Parganas, Howrah, and Hooghly. Enter your delivery address in the app to confirm current restaurant and delivery availability.
How do I become a restaurant partner?
Use the Partner with haaat button or contact the haaat team. The onboarding team will help with menus, offers, and account setup.
How can I become a delivery partner?
Use the Become a Delivery Partner button and share your details. The partner team will guide you through verification and onboarding.
Which payment methods are supported?
haaat supports UPI, cards, wallets, net banking, and cash on delivery where available.
How do refunds work?
Refunds are reviewed through customer support and processed according to the order status, payment method, and restaurant policy.
Can I schedule deliveries?
Yes. haaat is designed to support scheduled deliveries for meals, office lunches, parties, and planned orders.